TERMS & CONDITIONS

Business Trading Details for By Harriet

By Harriet, 4 Davenport Avenue, Hessle, East Yorks, HU13 0RP

01482 646436 info@byharriet.co.uk

Product

At By Harriet we make every effort to display items as accurately as possible. However, we would respectfully point out that colours and images can vary slightly according to different monitor settings.

 As with any natural products, colours and sizes of pearls and semiprecious stones may vary slightly from those shown.

 All measurements shown are approximate. All earring piercing posts are nickel free. 

 We reserve the right to change, amend or withdraw details and price of our products without prior notice.

Payment

At By Harriet operate an on-line processing system via Stripe (all major credit and debit cards are accepted via this method). By clicking items into the shopping cart and submitting your order on the check-out screen you are offering to buy the goods at the price that is stated, subject to our terms and conditions. 

By placing an order, you agree to our terms of business.

We reserve the right to refuse to supply goods at our discretion.

The contract between us will be completed on the dispatch of your order unless you have been notified that your order has not been accepted or you have cancelled your order.

Cancellation Policy

At By Harriet once you submit an order, stock items (ready to wear only) are prepared for shipment. You can cancel your order at any stage until shipment. If you would like to request the cancellation of an order, please provide:

1. Customer name 2. Order number or reference 3. Date of your order 4. Product Code and Quantity of the item you would like to cancel.

Please telephone 01482 646436 or e-mail information to info@byharriet.co.uk

We promise to respond at the earliest opportunity.  

Damaged In Transit 

If your By Harriet product is damaged in transit, make note with the carrier when accepting delivery and contact us immediately on 01482 646436.

Return the product together with the original packaging to us at: By Harriet, 4 Davenport Avenue, Hessle, East Yorkshire, HU13 0RP.

We will review and if confirmed damaged in transit with carrier, replace the item free of charge and take your case up with Royal Mail or carriers.

Privacy

By Harriet is committed to protecting your privacy, we do not sell, loan, or rent any identifiable information regarding our customers to any third party. For further details of our Privacy Policy please follow this link